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Friday, August 2, 2013

ATT Discussion of Expired Session in Communication of FCC Lacking any influence for The Citizens

---------- Forwarded message ----------
From: guy perea <guyperea1@gmail.com>
Date: Thu, 1 Aug 2013 22:07:10 -0700
Subject: ATT Discussion of Expired Session in Communication of FCC
Lacking any influence for The Citizens
To: "guyperea1.columbia1" <guyperea1.columbia1@blogger.com>

Thank you for choosing AT&T. A representative will be with you shortly.
You are now chatting with 'JEFFREY'
guy perea: hi Jeffrey
JEFFREY: Thank you for contacting AT&T. My name is Jeffrey.
JEFFREY: Hello
JEFFREY: I see that I am chatting with Mr. Guy Perea and the
telephone number associated with your dsl account is 2095315162 . Am
I correct?
guy perea: what I need is to register and I have two orders on dsl
that broke out from one order and the phone number came from a port
JEFFREY: I will guide you in the right direction.
guy perea: one order number is N045544 the other is 111425031
guy perea: and what I want is to get my Free Mcfee protection
JEFFREY: Did you placed order to get Mcafee security protection?
guy perea: also I'm interested in Direct TV since the orders are open
guy perea: and to the question of Mcafee I did not place the order
JEFFREY: Let me know for which purpose , you have placed that two orders.
guy perea: I only placed one order and that was for both phone and
internet the internet was and is order 111425031 and the phone order
is was N38812395 and when I called another order was given to me
N045544
JEFFREY: And regarding Mcafee, I'll help you to download and
install it in your computer.
guy perea: can you tell me why order number N045544 was created?
JEFFREY: Mr. Guy, we are from dsl technical support and we do not
have order details.
JEFFREY: For details on Order number , you will have to contact
Orders department.
JEFFREY: You can contact Orders Department at :800-288-2020
JEFFREY:
guy perea: ok then I would like assistance in download of my included
McAfee download
JEFFREY: Hours of Operation: M-F: 8am-7pm CT
JEFFREY: Sat: 8am-5pm CT
JEFFREY: Sun: Closed
JEFFREY:
JEFFREY: Sure, I will be happy to assist you with Mcafee assistance.
guy perea: thank you and I'll contact the order department during
hours of operations
JEFFREY: We will work together in a team to download and install
Mcafee in your computer.
JEFFREY: You're welcome.
JEFFREY: I'm providing you a link.
JEFFREY: Right click on link and select open in a new window.
JEFFREY: http://att.software.yahoo.com
JEFFREY: Let me know once page is loaded on your end.
JEFFREY: Do let me know if you are experiencing any issues.
JEFFREY: I'm here to help you.
JEFFREY: Are you experiencing any issues?
JEFFREY: Please let me know if you are experiencing any issues.
JEFFREY: So that I can help you.
JEFFREY: Is the page up on your end?
guy perea: im back on
JEFFREY: Okay
JEFFREY: I'm providing you the link for remote.
guy perea: ok
JEFFREY: You need to right click on link and select "Open in
a new window"
JEFFREY: https://rc.att.com/remotecontrol/install/rc-installer.exe
JEFFREY: Let me know once page is loaded on your end.
guy perea: ok Im in new window
JEFFREY: Okay
JEFFREY: What do you see on the page?
guy perea: I see att setting tools with download and some other ads
JEFFREY: Click on download.
JEFFREY: And download the remote application
guy perea: ok
JEFFREY: Once it is downloaded, we need to run remote application
JEFFREY: Let me know when it asks for 8 character session id.
JEFFREY: Is it downloading?
guy perea: no it says its a unsafe download in Red for the 3 mps Mcafee
JEFFREY: Do one thing.
JEFFREY: Close all with windows except this chat window.
guy perea: it said the certificated is expired
guy perea: I can't download if certicate is expired
JEFFREY: Please don't worry.
guy perea: And thats my problem
JEFFREY: Do you have an alternate browser like Internet Explorer or firefox?
guy perea: I have explorer
guy perea: i also have google chrome
JEFFREY: So we can try in Internet Explorer.
guy perea: fire fox works a little here and there
JEFFREY: I will guide you through the steps.
guy perea: ok
JEFFREY: Open the Internet Explorer on your computer.
guy perea: ok its open and default is msn
JEFFREY: Clear the address bar on top that displays URL.
guy perea: ok hold on
guy perea: im back
JEFFREY: Okay
JEFFREY: Type the address https://rc.att.com in address bar of
Internet Explorer and hit Enter
guy perea: ok
JEFFREY: Is the page loaded ?
guy perea: Im in the remote control with a agreement that has to be agreed to
JEFFREY: Yes, click the checkbox to accept the license agreement.
JEFFREY:
JEFFREY: Click the Download button.
JEFFREY: And agree to all download popup windows.
JEFFREY: Let me know when it asks for the session ID.
guy perea: hold on as I check the order you request to agree to per
open Jeffrey 3rd party from Austin TX
JEFFREY: Sorry, I didn't get you.
guy perea: It says rc-installer from rc-att who is rc?
https://loginprodx.att.net/commonLogin/igate_edam/controller.do?TAM_OP=login&USERNAME=unauthenticated&ERROR_CODE=0x00000000&ERROR_TEXT=HPDBA0521I%20%20%20Successful%20completion&METHOD=GET&URL=%2FFIM%2Fsps%2FATTidp%2Fsaml20%2Flogininitial%3FRequestBinding%3DHTTPPost%26PartnerId%3Dhttps%3A%2F%2Flogin.yahoo.com%2Fsaml%2F2.0%2Fatt%26Target%3Dhttp%253a%2F%2Fatt.software.yahoo.com%2Fchoice.php%253f.lts%3D1375418044%3Ftucd567%3Dw&REFERER=http%3A%2F%2Fatt.software.yahoo.com%2Fchoice.php&HOSTNAME=loginprodx.att.net&AUTHNLEVEL=&FAILREASON=&PROTOCOL=https&OLDSESSION=
JEFFREY: I'm here to help you.
JEFFREY: Are you experiencing any issues?
JEFFREY: Please let me know if you are experiencing any issues.
JEFFREY: So that I can help you.
JEFFREY: Is the page up on your end?
guy perea: im back on
JEFFREY: Okay
JEFFREY: I'm providing you the link for remote.
guy perea: ok
JEFFREY: You need to right click on link and select "Open in
a new window"
JEFFREY: https://rc.att.com/remotecontrol/install/rc-installer.exe
JEFFREY: Let me know once page is loaded on your end.
guy perea: ok Im in new window
JEFFREY: Okay
JEFFREY: What do you see on the page?
guy perea: I see att setting tools with download and some other ads
JEFFREY: Click on download.
JEFFREY: And download the remote application
guy perea: ok
JEFFREY: Once it is downloaded, we need to run remote application
JEFFREY: Let me know when it asks for 8 character session id.
JEFFREY: Is it downloading?
guy perea: no it says its a unsafe download in Red for the 3 mps Mcafee
JEFFREY: Do one thing.
JEFFREY: Close all with windows except this chat window.
guy perea: it said the certificated is expired
guy perea: I can't download if certicate is expired
JEFFREY: Please don't worry.
guy perea: And thats my problem
JEFFREY: Do you have an alternate browser like Internet Explorer or firefox?
guy perea: I have explorer
guy perea: i also have google chrome
JEFFREY: So we can try in Internet Explorer.
guy perea: fire fox works a little here and there
JEFFREY: I will guide you through the steps.
guy perea: ok
JEFFREY: Open the Internet Explorer on your computer.
guy perea: ok its open and default is msn
JEFFREY: Clear the address bar on top that displays URL.
guy perea: ok hold on
guy perea: im back
JEFFREY: Okay
JEFFREY: Type the address https://rc.att.com in address bar of
Internet Explorer and hit Enter
guy perea: ok
JEFFREY: Is the page loaded ?
guy perea: Im in the remote control with a agreement that has to be agreed to
JEFFREY: Yes, click the checkbox to accept the license agreement.
JEFFREY:
JEFFREY: Click the Download button.
JEFFREY: And agree to all download popup windows.
JEFFREY: Let me know when it asks for the session ID.
guy perea: hold on as I check the order you request to agree to per
open Jeffrey 3rd party from Austin TX
JEFFREY: Sorry, I didn't get you.
guy perea: It says rc-installer from rc-att who is rc?
JEFFREY: Rc stands for remote control.
JEFFREY: Have you clicked on download?
guy perea: yes
JEFFREY: What do you see on screen now?
guy perea: and it says to run save or cancel
JEFFREY: Click on Run.
guy perea: ok
JEFFREY: And let me know when it asks for session id.
guy perea: it wants a session id
JEFFREY: Session ID: 238F-J6BE
JEFFREY:
JEFFREY: Enter the Session ID into the input boxes
JEFFREY: Click the Start Remote Control button.
JEFFREY:
guy perea: do I use it in the future for other checks?
JEFFREY: You mean Mcafee or remote file?
guy perea: I meanmy agreement states that Mcafee is included in my service
guy perea: and nothing has happen after put it in theid box
JEFFREY: yes, Mcafee is free of cost for you.
JEFFREY: Did you click on Start Remote Control button?
guy perea: hold on I look for it
JEFFREY: Okay
guy perea: its a dead window should I refresh it
JEFFREY: Is the session id : 238F-J6BE typed in the session id box?
JEFFREY: 238F-J6BE
guy perea: I just re-entered and its in a remote status locating peer
JEFFREY: Okay.
guy perea: now it states its connected
JEFFREY: Thank you, I got the remote session.
guy perea: so were connected and you have a mouse
JEFFREY: Correct.
guy perea: your telling me to log into a game url?
JEFFREY: No it is ATT software centre.
guy perea: I see its a add
JEFFREY: Please login with ATT email address and password.
JEFFREY: So that we can start mcafee download.
guy perea: ok
guy perea: what do you want with java?
JEFFREY: There is security certificate error in Internet Explorer
JEFFREY: And it wants to install Java
JEFFREY: Let me try it with an alternate browser.
guy perea: ok
JEFFREY: Thank you for waiting. I'll be with you in just a moment.
guy perea: ok
JEFFREY: thanks for patience
JEFFREY: I have tried it in all three browsers and it is giving the error.
JEFFREY: In this case I recommend you to have a word with our
advance voice support team at 1877-722-3755(toll free)
guy perea: uc browser might have a PC URL
JEFFREY: Sorry I didn't get you.
guy perea: UC Browser has a Browser that goes through Canada from Los
Angeles to China and is used by Departments of The United States
JEFFREY: Do you want me to try it on Uc-Browser?
guy perea: Yes but I do not have the PC URL its a large Mobile Browser
* United States (CA) (2602:304:376c:8c59:393c:37a6:c159:2596) 9:53 pm
(3 minutes ago)
Browser (Chrome) Show details * United States (CA)
(2602:304:376c:8c59:393c:37a6:c159:2596) 9:37 pm (19 minutes ago)
Browser (Chrome) Show details * United States (CA)
(2602:304:376c:8c59:393c:37a6:c159:2596) 9:21 pm (35 minutes ago)
Browser (Chrome) Show details * United States (CA)
(2602:304:376c:8c59:393c:37a6:c159:2596) 8:57 pm (59 minutes ago)
Browser (Chrome) Show details * United States (CA)
(2602:304:376c:8c59:393c:37a6:c159:2596) 8:16 pm (1.5 hours ago)
Browser (Chrome) Show details * United States (CA)
(2602:304:376c:8c59:393c:37a6:c159:2596) 7:57 pm (1.5 hours ago)
Browser (Chrome) Show details * United States (CA)
(2602:304:376c:8c59:393c:37a6:c159:2596) 7:34 pm (2 hours ago)
Browser (Chrome) Show details * United States (CA)
(2602:304:376c:8c59:393c:37a6:c159:2596) 6:49 pm (3 hours ago)
Browser (Chrome) Show details * United States (CA)
(2602:304:376c:8c59:393c:37a6:c159:2596) 6:17 pm (3.5 hours ago)
Browser (Chrome) Show details * United States (CA)
(2602:304:376c:8c59:393c:37a6:c159:2596) 5:59 pm (3.5 hours ago)

--JEFFREY: that's why I'm asking you to contact voice support team
JEFFREY: they have advance tools for tracking
JEFFREY: And if required they can escalate this issue to higher
support level
guy perea: what kind of tracking without a warrent?
JEFFREY: Higher support level is advance support level.
JEFFREY: I'm sure they will be definitely able to help you.
JEFFREY: As I have tried all my alternatives.
JEFFREY: As I have tried all my alternatives.
JEFFREY: I'm here with you until you are connected with a live person.
JEFFREY: Are you dialing the number now?
guy perea: ok just to let you know our discussion is Public and that
your help in investigation for the Executive Branch of The United
States is greated needed again thank you
JEFFREY: I do understand.
JEFFREY: And I have tried all alternatives

I call sea ya
President of The United States
Guy Ralph Perea Sr President of The United States
Weatherdata1046am0426 a Discussion Group of
Weatherdata<http://groups.google.com/group/weatherdata1046am0426>
USFMSC
http://www.cityfreq.com/ca/avalon/>
QUALIFY QICP
OCCUPS
http://www.occupationalinfo.org/02/025062010.html
goldlandabstracts; link check
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States International Policies
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http://groups.google.com/group/united-states-of-american
http://twitter.com/ptusss Federal Communication
Commission<http://columbiabroadcast.spaces.live.com/>

Ambassador Chevy Chase; Kevin Corcran; Jack Nickolas; Cher; Shirley Temple
Black; Liza Minnille; Ansari; Ernest Tascoe; Food, Drug and Cosmetic Act
Agent Jodie Foster; Department of Veterans Affairs Director George H.W. Bush
Title 22 USCS section 1928 (b) The e-mail
transmission may contain legally privileged information that
is intended only for the individual or entity recipient, you are hereby,
notified that any disclosure, copying, distribution, or reliance upon the
contents of this E-mail is strictly prohibited. If you have received this
E-mail transmission in error, please reply to the sender, so arrangements
can be made for proper delivery. Title 42
USCS section 192 etseq Margie Paxton Chief of Childrens Bureau
Director of The United States Department of Human Services; Defendant
Article IV General Provisions Section 2
(Supreme Law of The Land) The Constitution of The United States "Any thing
in The Constitution or Laws of any State to the Contrary Notwithstanding"
Contrary to Law (of an act or omission) illegal;
https://twitter.com/presidentus1



--
President of The United States
Guy Ralph Perea Sr President of The United States
Weatherdata1046am0426 a Discussion Group of
Weatherdata<http://groups.google.com/group/weatherdata1046am0426>
USFMSC
http://www.cityfreq.com/ca/avalon/>
QUALIFY QICP
OCCUPS
http://www.occupationalinfo.org/02/025062010.html
goldlandabstracts; link check
own search engine - The United
States International Policies
http://apps.facebook.com/faceblogged/?uid=1340855784
http://lnk.ms/8d5gl aol
http://groups.google.com/group/united-states-of-american
http://twitter.com/ptusss Federal Communication
Commission<http://columbiabroadcast.spaces.live.com/>

Ambassador Chevy Chase; Kevin Corcran; Jack Nickolas; Cher; Shirley Temple
Black; Liza Minnille; Ansari; Ernest Tascoe; Food, Drug and Cosmetic Act
Agent Jodie Foster; Department of Veterans Affairs Director George H.W. Bush
Title 22 USCS section 1928 (b) The e-mail
transmission may contain legally privileged information that
is intended only for the individual or entity recipient, you are hereby,
notified that any disclosure, copying, distribution, or reliance upon the
contents of this E-mail is strictly prohibited. If you have received this
E-mail transmission in error, please reply to the sender, so arrangements
can be made for proper delivery. Title 42
USCS section 192 etseq Margie Paxton Chief of Childrens Bureau
Director of The United States Department of Human Services; Defendant
Article IV General Provisions Section 2
(Supreme Law of The Land) The Constitution of The United States "Any thing
in The Constitution or Laws of any State to the Contrary Notwithstanding"
Contrary to Law (of an act or omission) illegal;
https://twitter.com/presidentus1

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